Privacy Policy

Last Updated: November 2026

At Treescope Surveys Limited, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you contact us through our website, Google Business Profile lead forms, email, telephone or other communication channels.

Who We Are

Treescope Surveys Limited provides professional arboricultural consultancy, tree surveys and related services throughout the United Kingdom.

Data Controller:
Treescope Surveys Limited

Email: nick@treescopelimited.com
Telephone: (+44) 07976 380 195
Registered Address: 10 Beech Court, Wokingham Road, Hurst, Berkshire, RG10 0RQ. UK

Information We Collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Telephone number

  • Property address

  • Details of your enquiry

  • Information relating to your project or tree survey requirements

  • Any additional information you choose to provide

We may also collect technical information when you visit our website, such as:

  • IP address

  • Browser type

  • Device information

  • Website usage data through cookies and analytics tools

How We Use Your Information

We use your personal information to:

  • Respond to enquiries

  • Provide quotations and service information

  • Arrange site visits and surveys

  • Deliver our professional services

  • Manage customer relationships

  • Process payments and invoices

  • Comply with legal and regulatory requirements

  • Improve our website and services

We will only process your information where we have a lawful basis to do so.

Our Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process personal data on one or more of the following grounds:

Legitimate Interest

To respond to enquiries and manage our business operations.

Contractual Necessity

Where processing is necessary to provide services you have requested.

Legal Obligation

Where we are required to retain information for legal, accounting or regulatory purposes.

Consent

Where you have expressly consented to us using your information, such as submitting a contact form or Google lead form.

Google Business Profile Lead Forms

If you submit an enquiry through our Google Business Profile lead form, we will collect the information you provide to contact you regarding your enquiry and potential services.

Information submitted through Google's services may also be processed according to Google's own Privacy Policy. We recommend reviewing Google's privacy information for further details.

How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access

  • Accidental loss

  • Disclosure

  • Alteration

  • Misuse

Access to personal data is restricted to those who need it for legitimate business purposes.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information with trusted third parties where necessary, including:

  • Professional advisers

  • Accountants and legal representatives

  • IT service providers

  • Regulatory authorities where required by law

Any third parties handling your data on our behalf are required to maintain appropriate security measures and comply with data protection legislation.

How Long We Keep Your Information

We retain personal information only for as long as necessary to:

  • Respond to enquiries

  • Provide services

  • Meet legal and regulatory requirements

When information is no longer required, it will be securely deleted or anonymised.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

You may configure your browser to reject cookies, although some parts of the website may not function correctly if cookies are disabled.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict processing of your data

  • Object to processing

  • Request transfer of your data to another provider

  • Withdraw consent at any time where consent is the lawful basis for processing

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:

Treescope Surveys Limited
Email: nick@treescopelimited.com
Telephone: (+44) 07976 380 195
Address: 10 Beech Court, Wokingham Road, Hurst, Berkshire, RG10 0RQ. UK

Complaints

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office (ICO)
Website: https://ico.org.uk

Treescope Surveys Limited is committed to protecting your privacy and ensuring your personal information is handled securely and lawfully.